The current Agreement regulates the relations between a Client and an Agent regarding the services provided by the Agent. By placing an order accordingly to the Agreement, the Client confirms his approval and acceptance of the Terms of Agreement.


Basic concepts

  • In-game item — in-game weapons, armor, clothes, artifacts and other items used in the game;

  • Character leveling — actions performed according to the rules of the game involving taking control over character in the game directly to:

    • a) increase one of in-game characteristics of the character: experience, skills, level and any other features of this character, — and/or;

    • b) walkthrough of the specified in-game level;

  • Agent’s site — Agent’s website, hosted on a domain

The method of placing an order and obtainment of services

  • The Client is obliged to carefully examine the Agreement and other rules and instructions, concerning the services provided by the Agent (they are published on Agent’s site).

  • To place an order the Client chooses the required service using a special webform on Agent’s site and fills all fields that are specified as necessary. These fields include the vital information needed to proceed with the deal that is made between the Client and the Agent. The Agent may change the specified terms only if that doesn’t prejudice any of the Client’s interests and doesn’t bring any extra expenses to him.

  • Considering the terms that were not discussed with the Client, the Agent may act upon his own discretion.

  • By sending the filled form to the Agent, the Client gives unconditional agreement on total compliance of the Agreement and other conditions of the deal, which were chosen by the Client in the web-form (nature and size of the services etc.).

  • After sending the webform, the Client makes payment according to the specified rate. The specified sum is sent to the Agent for the services to complete the deal in the interests of the Client.

  • The payment can be made using any of the specified on Agent’s site options with the help of Gate2Shop payment processor.

  • The Agent is obliged to complete the necessary actions to fulfill the Agreement in reasonable terms. Usually the Agent specifies default completion time for specific order on Agent’s site.

  • In case of ordering services concerning character leveling, the Client is obliged to pass all necessary information to the Agent (Game Account details needed to log into the game and play the corresponding character).

  • If the Agent did not manage to complete the order placed by the Client in the specified time terms, the Client may demand a refund, or the Agent may refund the money in his own discretion.

Special conditions

  • The Client understands and confirms, that the Agent acts after the Client’s orders, that the Agent does the services for the Client and can’t be responsible for possible legal consequences that may happen to the Client’s account (for example, in some games there are sanctions to the accounts which were passed to the third parties; the Agent does not examine the rules of the game and does not examine the actions of the Client, including those connected to the Agreement, to suit the Game’s rules). The Agent is only responsible for the effective actions performed to the Client’s account.

  • On the Agent’s side the placement of the documents on the Agent’s site is considererd to be valid signature, because only the Agent and its trustees have a right to access the information posted on the Agent’s site.

Additional Terms and Conditions, EULAs

  • When you use SafeCharge services provided by SafeCharge Online Limited (hereinafter referred to as the “SafeCharge services provider”) to make a purchase on our website, responsibility over your purchase will first be transferred to SAFECHARGE.COM Limited before it is delivered to you. SafeCharge services provider assumes primary responsibility, with our assistance, for payment and payment related customer support. The terms between SafeCharge services provider and customers who utilize services of SafeCharge are governed by separate agreements and are not subject to the Terms on this website.

  • With respect to customers making purchases through SafeCharge services provider checkout, (I) the Privacy Policy of SafeCharge services provider shall apply to all payments and should be reviewed before making any purchase, and (II) the SafeCharge services provider Refund Policy shall apply to all payments unless notice is expressly provided by the relevant supplier to buyers in advance. In addition the purchase of certain products may also require shoppers to agree to one or more End-User License Agreements (or “EULAs”) that may include additional terms set by the product supplier rather than by Us or SafeCharge services provider. You will be bound by any EULA that you agree to.

  • I who sell products on my website by using SafeCharge services are primarily responsible for warranty, maintenance, technical or product support services for those Products. I who sell products on my website am primarily responsible to users for any liabilities related to fulfillment of orders, and EULAs entered into by the End-User Customer. SafeCharge services provider is primarily responsible for facilitating your payment.

  • For customer service inquiries or disputes, You may contact us by email at