You are eligible for a refund in the following cases:
All services are done by hands ONLY.
We are using VPN connection and MAC changer when we login your account.
You will NOT receive the money back in case your account got suspended, since account sharing is a violation of game rules.
In case your order is in progress and you would like to cancel it,
you are eligible for a partial refund.
Other refunds not included in the above are complete at the sole discretion of the Manastorm team.